CONTACT
Vous avez une question, un souci ou une demande ?
Nous sommes là pour vous aider.
Service Après-Vente (SAV)
Pour toute question liée à une commande, une livraison ou un produit reçu, n’hésitez pas à nous contacter à l’adresse suivante:
Demandes commerciales
Vous souhaitez établir un partenariat, proposer un service ou prendre contact pour une collaboration ? Écrivez-nous à:
Milano
Piazzale Ferrara
Via Mincio, 4, 20139
Monday - Friday 09:00 - 17:00
xtemos@gmail.com
(686) 492-1044
Torino
Shopville Le Gru
Via Chisola, 5, 10126
Monday - Friday 09:00 - 17:00
xtemos@gmail.com
(686) 492-1044
Frequently Asked Questions
You can reach us through our contact form, by email, or by calling our customer support line. We’re available Monday to Saturday, 9 AM – 6 PM.
We usually respond within 24 hours on business days. If you message us over the weekend, we’ll get back to you first thing the next working day.
Yes! We welcome visits by appointment. Please contact us in advance to schedule a visit so we can give you the best experience.
Absolutely! Send us your idea or requirements through the contact form, and our design team will reach out to discuss your vision.
We deliver across the country and can also arrange international shipping on request. Contact us to get delivery options and rates for your location.
Yes, once your order is shipped, you’ll receive a tracking number via email to monitor the delivery status in real time.
Yes, we offer free design consultations to help you choose the right pieces for your space. Just send us a message through the contact page to schedule one.
If your item arrives damaged, please contact us immediately with photos of the damage. We’ll arrange for a replacement or refund as quickly as possible.
Emma – Hybride II
Nihad beige
Emma – Lit Métal
Oreiller Original
Nizza
Mira
Divo beige
Canapés droits
Canapés 3 places
Canapés 1 place
Emma – Elite Zero Gravity
Emma – One
Emma – Hybrid Premium
Emma – Fusion Fresh
Emma – Original Hybride
Emma – Diamond Hard Hybrid