CONTACT

Vous avez une question, un souci ou une demande ?
Nous sommes là pour vous aider.

Service Après-Vente (SAV)

Pour toute question liée à une commande, une livraison ou un produit reçu, n’hésitez pas à nous contacter à l’adresse suivante:

Demandes commerciales

Vous souhaitez établir un partenariat, proposer un service ou prendre contact pour une collaboration ? Écrivez-nous à:

Milano

Piazzale Ferrara
Via Mincio, 4, 20139

Monday - Friday 09:00 - 17:00

xtemos@gmail.com
(686) 492-1044

Torino

Shopville Le Gru
Via Chisola, 5, 10126

Monday - Friday 09:00 - 17:00

xtemos@gmail.com
(686) 492-1044

Frequently Asked Questions

How can I contact your team directly?

You can reach us through our contact form, by email, or by calling our customer support line. We’re available Monday to Saturday, 9 AM – 6 PM.

What is your average response time?

We usually respond within 24 hours on business days. If you message us over the weekend, we’ll get back to you first thing the next working day.

Can I visit your showroom or office?

Yes! We welcome visits by appointment. Please contact us in advance to schedule a visit so we can give you the best experience.

Do you offer custom furniture designs?

Absolutely! Send us your idea or requirements through the contact form, and our design team will reach out to discuss your vision.

Where do you deliver your furniture?

We deliver across the country and can also arrange international shipping on request. Contact us to get delivery options and rates for your location.

Can I track my order after it's placed?

Yes, once your order is shipped, you’ll receive a tracking number via email to monitor the delivery status in real time.

Do you offer consultations before purchasing?

Yes, we offer free design consultations to help you choose the right pieces for your space. Just send us a message through the contact page to schedule one.

What should I do if I receive a damaged item?

If your item arrives damaged, please contact us immediately with photos of the damage. We’ll arrange for a replacement or refund as quickly as possible.

Send Your Question

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